What is reverse logistics and why should businesses pay attention to it?
When it comes to managing logistics, most of the businesses think that it involves managing orders, assigning them to the right vehicle, tracking them in real-time, and delivering them to the customer’s location. What most of the businesses underrate is reverse logistics. Logistics management ensures streamlined delivery of goods from the warehouse/hub to the customer's place, whereas reverse logistics deals with the processes performed to bring the product from the customer and deliver it back to the warehouse or the hub. To understand reverse logistics, let’s take an example. Your customer has ordered a “shirt” from your online store and…
- Date: November 23, 2020
- Author: sugandha Gogia
- Category: Logistic Post